Remote Help

In  an effort to make life easier for you, our valued customer, we offer remote help. Keep in mind, we cannot solve all problems with remote help. Remote help is intended for more of the “simpler tasks”. Also, remote help is subject to a fee of $75.00/hour ($1.25 per minute) with a minimum of $25.00, which can be paid via credit card over the phone or via PayPal.

Once you click ‘Connect’, you will need to download and then run ‘Join.exe’. After launching ‘Join.exe’, you will have to click ‘Continue’ in the lower right corner before your screen will be viewable by your Bitz Remote Help Tech.


My laptop stopped working so I took it to Bestbuy and they said the turnaround time would be two weeks. I cannot be without my laptop for two weeks. Took it to Bitz pc and they were done with it in 2 days! I highly recommend BitZ Communications and will definitely be going back. Their customer service is phenomenal!
Catherine M.
Fast, friendly and way better customer support than any of the big guys out there.
Bradley J.
Great products! Great prices! Great Customer Service! And locally owned!
Stephanie M.